Revision Policy
Last Updated: March 17, 2025
INTRALUX media are committed to delivering bespoke creative services that empower your business. Our commitment to quality extends to our revision policy where transparency, collaboration and feedback are vital to the success of your project. This page serves as your guide to understanding how we handle revisions for our services, ensuring that your experience and project runs as smoothly as possible. Whether you're exploring our videography services or looking for a graphic designer, your satisfaction is our priority.
1. Videography Services
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Standard Revision Allowance
Our Videography services include 2 free rounds of revisions as standard. We understand the importance of refining your vision, and these initial two rounds are designed to accommodate necessary adjustments to achieve your desired outcome.
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Additional Revisions
Should you require further revisions beyond the standard allowance, they will be considered on an individual basis. Charges for additional revisions will be discussed and agreed upon prior to implementation, ensuring that any extra work aligns with your expectations and budget.
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2. Graphic Design Services
Standard Revision Allowance
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Our Graphic Design services include 2 free rounds of revisions as standard. We understand the importance of refining your vision, and these initial two rounds are designed to accommodate necessary adjustments to achieve your desired outcome.
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Additional Revisions
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Should you require further revisions beyond the standard allowance, they will be considered on an individual basis. Charges for additional revisions will be discussed and agreed upon prior to implementation, ensuring that any extra work aligns with your expectations and budget.
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3. Branding Services
Standard Revision Allowance
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Our Branding services include 2 free rounds of revisions as standard. We understand the importance of refining your vision, and these initial two rounds are designed to accommodate necessary adjustments to achieve your desired outcome.
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Additional Revisions
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Should you require further revisions beyond the standard allowance, they will be considered on an individual basis. Charges for additional revisions will be discussed and agreed upon prior to implementation, ensuring that any extra work aligns with your expectations and budget.
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4. Other Services
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Revision Allowances
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For services other than the above, revision allowances will be clearly outlined in the Contract and Statement of Work documents provided to you before the commencement of the project. This ensures that both parties have a mutual understanding of the agreed-upon revision process, including any limitations or additional charges that may apply.
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